In today's market, extremely competitive and fast, being able to attract, serve and satisfy a greater number of customers is essential to amortize expenses and generate profits.
Thanks to the digital signage technology integrated in our queue management systems, today it is possible to have a flexibility able to greatly facilitate the communication of product and service within your store, helping you to better serve your customer and to increase the average receipt.
Kiosk, a leading company in digital signage systems and queue management systems, is able to offer you the innovation of this sector, helping you in choosing the most suitable system for your store, your customers and the type of service you provide.
For many industries, price and product are no longer enough to differentiate themselves from the competition, while the shopping experience or the customer experience does. The goal is to create a positive and enjoyable experience for the consumer.
In order to offer a better shopping experience in your store, you need to refocus on the fundamentals of the service and evaluate the various elements that can interfere or create inconvenience.
Market research reveals how the adoption of digital elimination systems, integrated with digital signage technology, as well as streamlining expectations and respecting customers' priorities, contributes to increasing profits in stores thanks to the possibility of transmitting the right content to the right target, in place and at the right time.
The combination of a queue management system such as Kiosk Qmicro or Kiosk Hydra Ex to digital signage technology has shown itself to be an important lever in the decision-making process of buyers, especially in the pre-purchase phase.
Once the customer has taken his service ticket, it is much more likely to view the displayed goods with confidence and is at the same time much more receptive to the campaigns transmitted on the information display. The content also plays an important role, if of quality, obviously, since it is able to inspire and transmit those emotions that are difficult to describe in words but which can lead to the purchase decision.
Moreover, thanks to the touch screen totems integrated into the solution, the customer can easily select the service relevant to his needs, and then be served by the most suitable staff to his type of request and no longer the first salesman who frees himself as happens in many cases.
In this way we undertake the path of an increasingly competent customer service, focused on its requests and less general. Road that leads, as confirmed by many cases, to higher profits and greater purchase satisfaction.
Kiosk Qmicro is the simplest and most accessible eliminacode system for managing expectations.
Kiosk Qmicro allows you to organize your customers in a single queue with one or more call desks.
Kiosk Hydra Retail is the high-performance elimination software for those looking for an advanced flow management solution and optimization of resources for a network of stores.
Sector studies show how, with a new generation of code elimination in a sales point, not only the quality of the perceived service is raised, but at the same time the sales are considerably increased.
The waiting customer, in fact, no longer afraid of "losing his turn", is more prepared to view the exhibited items. In this sense, adopting a system eliminates queues Kiosk means not only guaranteeing the right shifts and internal efficiency, but also increasing the effectiveness of its marketing and merchandising.
Better communication of product or customer service, better receptivity of your offer, care and attention to the customer, increase in sales: these are the factors that make Kiosk solutions a winning and differentiating choice.
Desktop signage display
Bright and long-lasting touch display with intuitive interface for selecting services
Robust self-service kiosk, stable and easy to maintain
Desktop signage display
Elegant self-service kiosk for ticketing
Touch display for selecting the service
Elegant, easily repositionable
Kiosk elimination systems are also effective tools for evaluating your service efficiency thanks to the generation of refined statistics and service reports. Making decisions based on data and taking them based on hypotheses are two very different things.
Kiosk with the Kiosk Hydra Ex solutions enables you to carry out a daily monitoring of your service activities and sales to the public, allowing you to make evaluations and corrections for continuous improvement.
Surely not. The data show that to generate return on investment you need the right technology, which allows the right flexibility, the right operation of the system and statistics on the data collected: in this way you can carry out accurate considerations and assessments and implement the corrective behaviors accordingly .
Many cases often fail only for the choice of the wrong hardware or the wrong software, revealing then only in the actual use phase the limitations or malfunctions not initially evaluated for poor know-how.
Our task and our experience allow you to avoid this risk and make your profits grow.
If you think about starting a restyling of your store, to innovate and differentiate yourself better from your competitors, offering a better shopping experience, Kiosk is ready to help you, supporting you with analysis and specific advice to your sector, proposing only best in class systems, and supporting you in choosing the most suitable product for your environment, your type of customer and your need and the possibility of content delivery and content strategy.
But that's not all here.
In fact, Kiosk favors your business with creative services with a high strategic value, to give your project even more gear.
Our employees are available for all the appropriate analyzes, in order to study the best flow management solution for your reality.
Don't waste time.
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